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Support

Questions about a beach rating, a bug in the app, or a data source? Email us.

Contact

Reporting a data problem

If a beach shows the wrong name, location, advisory, or lab result, email support@shorelifeca.org with the beach name and what you expected to see. Ratings come from official county and State Water Board lab results; see the methodology for how each one is computed.

Common questions

How often are ratings updated?

Every morning. Counties sample most beaches about once a week, so a rating can sit between lab results; each beach page shows when it was last sampled.

Is a rating an official advisory?

No. Ratings are decision support. Active county advisories and closures always take precedence and are shown on the beach page with a link to the county source.

Do I need an account?

No. Shorelife has no accounts and stores no personal information; see the privacy policy.